Senior Investor Services/Transfer Agency – Italian or German speaking

My client are an asset servicing banking group and they are dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients. They are seeking a Senior Investor ServicesTransfer Agency Analyst fluent in German or Italian to join their growing team in Dublin City Centre.

The successful candidate will be responsible for delivering a high quality service to Shareholder Services Clients. The Senior Investor Client Services Officer will be responsible for the correct handling of investor queries received by email and over the phone.

  • Answer standard and ad-hoc Investor and Distributor queries, as required.https://www.questrecruitment.ie/
  • Answer the telephone in a professional and knowledgeable manner ensuring an excellent investor experience.
  • Arranging standard and ad-hoc Client and Regulatory reporting as required.
  • Liaise with other F teams to ensure a timely resolution to queries /requests.
  • Ensure procedures and checklists are updated and adhered to.
  • Participate in any projects assigned.
  • Actively participate in team workshops and weekly meetings.

Essential:

  • Fluent in German or Italian
  • Experience in Shareholder Services or similar customer services environment.
  • Experience in financial services industry in an operations environment
  • Accuracy and Quality – high levels of attention to detail.
  • Customer Orientation/Investor experience
  • Professional and Personable Manne

If you are interested in making this position yours, please contact Louise on 01 6760505 or, click apply below

Voted Best in Practice Accounting & Finance 2022, 2017, 2015 as well as 2013 & 2012, Quest is a team of experienced and professional Financial Recruiters dedicated to recruiting Financial Services Professionals. Our reputation for consistent delivery and extensive industry knowledge is second to none. We continue to look to the future; striving to improve continuously on our quality of service and passion for delivery

Tagged as: Funds Administration, German, Hedge, Investor Services, Italian, mutual funds, Senior Investor Services, Senior Transfer Agency, Shareholder Services, TA

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