My client, is a small and growing Irish FinTech software business. They provide cloud and web based technologies to help large organisations ($Multi-billion revenue) to manage their day-to-day treasury, cash and liquidity management. Their varied client base includes FMCG Businesses, Engineering, Technology, Media, Automotive, Oil & Gas among others
Currently experiencing a period of growth and owing to new business wins, my client are seeking to hire a “Customer Success Manager”. You will be responsible for managing client relationships post signature, the primary point of contact for customers to ensure they are getting optimal value from the software.
Your day to day will encompass such things as;
You will have a proven track record in a client facing role within a Cash Management or Treasury team. You’ll be enthusiastic, positive, have a client centric approach and enjoy engaging with people over the telephone and face to face on a daily basis. You’ll have experience in managing the relationship with corporate clients who although not overly demanding, do require a certain level of sensitivity. Of course, being a clear communicator.
Finally, you should have an interest in technology and FinTech with the desire to stay on top in industry trends.
If you are interested in making this position yours, please contact Larry McCowen on 01 676 0505, click apply below
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Tagged as: Customer Success, Customer Success Manager, Relationship Management, treasury
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